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We are eager to hear from you! Please feel free to ask questions or give suggestions and feedback. You may review our FAQs as well.

Thank you so much for contacting Mystical Cupcakes!

Please keep in mind all donation requests must include a form with a Tax-ID number for a copy of a receipt of donation for our records. Thank you.

 

PRE-ORDER POLICY

Miss Moffett’s business model is retail only, meaning we do not offer custom or special orders. This benefits our customers because there is no need to pre-order or plan ahead. We open each morning at 9am (7 days a week) with fully stocked cases of grab & go cakes, cupcakes, macarons, and pastries, including vegan and keto (sugar-free & low carb) options.

Customers are welcome to call and reserve something we have in stock on the same day they plan to pick up, but payment must be taken over the phone at the time of reservation. For delivery, our products can be ordered directly from Uber Eats, Door Dash, or GrubHub.

Although Miss Moffett’s offered customs and special orders in the past, we are unable to do so anymore. We transitioned from a cupcake shop to a full bakery during the height of the pandemic, adding many products to our menu like scones, cookies, cinnamon rolls, pies, and many other pastries.

We plan our production schedules and menus based on what it will take to fully stock our cases each morning. It takes our entire bakery team to keep our cases stocked, and we simply do not have the staffing, space, or resources to accommodate special orders any longer. Thank you for your understanding, and for your patronage!