FAQs

Orders

Do you take pre-orders, custom orders, special orders, or wedding cakes/orders?

No. Miss Moffett’s has a variety of products available 7 days a week for purchase in our retail bakery. We encourage customers to stop in any day of the week during operating hours (Mon-Fri 9am to 7 pm, Sat & Sun 9a to 5 pm), and pick up a grab and go cakes, cupcakes, macarons, pastries, and more. If customers would like delivery, they are able to order directly from Door Dash, GrubHub, Uber Eats, or Delievery.com (links in our side bar).

Why?

Our business model is retail only, meaning we do not order custom or special orders. This benefits our customers because there is no need to pre-order or plan ahead. Customers are welcome to call and reserve something we have in stock on the same they plan to pick up, but payment must be taken over the phone. Although Miss Moffett’s offering customs and special orders in the past, we are unable to do so anymore for multiple reasons, We have transitioned from a cupcake shop to a full bakery during the height of the pandemic.

Do you do wedding consultations or cake tastings?

Not available.

How do I reserve items? Can I reserve for days ahead?

Any items may be reserved from what is available day of pickup. Items may be not be pre-ordered to be made days ahead of time.

Do I have to pay when I reserve?

Yes. All reserved items are paid for ahead of time over the phone or invoiced. As a retail bakery, we not do any set asides for unpaid items.

Deliveries

Do you deliver or do you offer delivery?

Yes! Go through Door Dash, GrubHub, Uber Eats, and Delivery.com. If these websites/apps do not deliver to your desired area, it means we are unable to deliver.

Allergies

Are you really ALL gluten-free?!

Yes! All of our products are gluten-free!

Do you use peanuts or nuts?

We are a peanut-free facility, which is perfect for schools! However, we are not completely nut-free due to macarons and keto products. We do our best to avoid cross contamination when nut-free products are requested. We cannot guarantee completely nut-free products. Any nuts used on products are quite visible (i.e. Pecans/Walnuts on Turtle Cupcakes).

Do you have any vegan products?

Yes! We do use palm oil in our vegan products, but rest assured, it is ethically sourced.

What products are dairy-free?

We have Vegan options that are all dairy-free! Great for those with dairy allergies or lactose intolerance.

Or soy-free products?

Our GF or vegan cupcakes are only soy-free if they do not contain sprinkles or crushed cookie sandwiches on top. We also offer Keto cupcakes that are also soy-free too.

What about sugar-free?

You got it! Those are our Keto items. They are sweetened with monkfruit and swerve.

What about egg-free products?

Vegan is egg-free!

Or rice-free products?

Keto is grain-free and rice-free!

How about products with coconut?

Any GF cupcake with coconut in the name, Vegan cupcakes contain coconut milk, and Keto cupcakes contain coconut milk, and macarons that have coconut in the name.

Last one, do you have corn-free products?

Our GF and vegan cupcakes all use cornstarch. Keto is corn-free.

Products

What do you use in the gluten-free cupcakes?

We use a high-quality gluten-free flour blend that consists of brown rice flour, tapioca, and other gluten-free ingredients.

What is a Keto?

It is grain-free, gluten-free, sugar-free, low carb, and diabetic friendly. Carb counts may be found on the Keto Menu.

What is the difference between a macaron and a macaroon?!

From Merriam Webster, a macaron is “a light, often brightly colored sandwich cookie consisting of two rounded disks made from a batter of egg whites, sugar, and almond flour surrounding a sweet filling (as of ganache, buttercream, or jam)”.

A macaroon is “a light cookie made with egg whites, sugar, and usually ground coconut”.

How do I store your products?

Cupcakes may be refrigerated up to a week. It’s best to transfer to an air-tight container if it will not be eaten in the next day or so. Cupcakes and cakes may be frozen if not eaten after a week. Use plastic wrap to avoid freezer burn.

Macarons and Lemon Bars may be stored in air-tight container in the fridge overnight, but are best eaten at room temp.

Pastries may be stored in an air tight container overnight for up to 5 days to a week. Scones, Cinnamon Rolls, Muffins, and Keto Cheddar Biscuits are best served warm.

Keto pastries may be refrigerated and last up to a week.

Other

Do you do accept Saturn Barter?

Yes, but transactions will have to be paid in HALF cash/card/etc. and HALF Saturn Barter. Transactions may not be fully paid in Saturn Barter only.

Do you do donations?

Donation Requests are reviewed by a case-by-case basis. Please send an email to info@mysticalcupcakes, and we’ll need to acquire a receipt with tax-ID info for donation.

Can you ship any of your products?

Not at the moment. We are in the process of working on a way to ensure freshness and quality of our products to be sent through mail.

Are you hiring?

Open job positions will be posted through our Facebook page, Indeed.com, or Craigslist.